For help with your Online Banking, call us on 0345 602 0000 or +44 113 279 8302 if you’re outside of the UK. Lines are open 8am to 6pm, 7 days a week and closed on bank holidays.

It's safe and simple for debit card customers to report fraud in our Mobile Banking app. If you've got a credit card or need to report Online Banking fraud, please call us.

We’re introducing more ways you can manage any personal accounts you have with Halifax, Lloyds or Bank of Scotland in one place, using co-servicing. Whether that’s online through the …

You can change your number through online banking on a computer. After logging in, in the navigation bar at the top of the page, select ‘Your Profile’ and then select ‘Change your …

Message us online Get answers to your everyday banking questions. Log in to our app or online banking to get in touch.

Make sure you update your mobile number in 'Change your contact details’ or on the desktop site. We'll need this for security authentication purposes, such as when you register a new device …

Save yourself a call We’re here to help. If you're registered for Online Banking, the fastest way to get in touch is by messaging us securely online.

How to update or change your details and settings in our Mobile Banking app and Online Banking.

You’re securely signed in to your account through the app or Online Banking. But it’s still important you don’t share anything private like your username, password, memorable …

Our Mobile Banking app and Online Banking make banking online simple. If you don’t bank online, there are several other ways you can bank with us.