Learn the differences between quality assurance and quality control. Explore definitions, examples, and how QA and QC ensure quality.

Level two quality products and services need only satisfy customer expectations. The authors discuss the philosophies of eight quality experts - Crosby, Deming, Feigenbaum, Ishikawa, …

Have a Standards Question? Ask the Experts! Submit your technical questions about an international or American national standard to our panel of seasoned quality professionals.

Start your quality journey by mastering the 7 Basic Tools of Quality at the world’s largest society for quality, ASQ.org.

Quality management systems (QMS) play an important role in the continuing improvement of organizations. Learn the history and benefits of QMS at ASQ.org.

Quality professionals need a handy reference of quality terms, acronyms, key people, and definitions. Browse the updated ASQ Quality Glossary here.

Certified Quality Improvement Associates (CQIA) have a basic knowledge of quality tools and quality improvement projects. Join and save up to $100 on your quality associate certification …

Quality planning documents are used by organizations to ensure that quality standards, practices, specifications, and requirements are maintained for both products and services. Learn more …

Learn more about how to certify to ISO 9001:2015 and transition from ISO 9001:2008. Buy the official quality management systems standard from ASQ.org.

Earn your CQE certification and master quality engineering principles. Join ASQ and save on Certified Quality Engineer certification exams today.