PayPal customers sometimes reach out to the payments platform to get more information on a transaction that shows up on their bank statements. Those calls cost the company roughly $25 million annually ...

PayPal users in the U.S. will now be able to send and receive person-to-person payments over Facebook Messenger, the company announced this morning. The deeper integration with Messenger’s platform, ...

SPRINGFIELD, Mo. (KY3) - A man from Springfield got an unexpected letter in the mail about a credit application. He thought by calling customer support, he’d get some answers. Turns out it made the ...

With more than 434 million users and counting, PayPal is an attractive target for scammers. Many online scams that involve payment apps—including Cash App, Venmo, and Zelle—bank on the fact that users ...

PayPal is facing a class-action lawsuit alleging that the digital payments company violated racketeering laws by freezing customer funds without offering an explanation. When users contacted PayPal ...