In our experience as economic actors, in industry across industry, we’re increasingly frustrated and disappointed. Customers, employees, owners–no one wants to deliver bad service, and no one wants to ...

Back in the Dark Ages, circa 2015, the main business model for most companies was to sell products as one-time transactions. Car dealers sold cars, music labels sold CDs, technology vendors sold ...

The subscription business model, software as a service (SaaS), has become the norm for organizations of all sizes to manage everything from accounting and finance to communication and collaboration.

As enterprises adopt agentic AI, the consulting and delivery playbook is being rewritten. The report, based on interviews with executives leading ServiceNow transformations, warns that providers that ...

Fee-for-service is a business model that helps social workers and organizations engaged in social work balance the necessity for operating capital with the aim of providing services to a community at ...

As we enter into what most people consider a forever-hybrid environment with clients, it’s time to commit to a new set of service models. I say commit because we’ve arrived at a point where ...

In order to keep a business service available and performing well, an organization needs to know what IT components comprise that service: hardware, software, application processes, storage, etc. A ...

The ‘Space-as-a-service’, ‘Satellite-as-a-service’ and ‘Space Data as a Service’ are the newest business models of Space Industry, according to a recent report from International Defense, Security & ...

Astro Digital started out as an Earth-observation company. SpaceNews illustration by Brian Berger The Santa Clara, California, startup was building a constellation of satellites and software for ...