Execs say DIY OpenAI connections risked pushing CRM data past the ‘trust boundary’ Salesforce users running Agentforce with ...

Salesforce couples its AI-powered CRM with ChatGPT. Sales reps can evaluate customer data and advance deals via the chatbot.

Increased fees for Salesforce’s Connector program are beginning to affect software vendors, potentially raising integration ...

Salesforce's big idea is one that you've heard of before from other enterprise software vendors--a 360 degree view of the customer--with different lens. The big question will come down to executing ...

Watson and Einstein are teaming up, and IBM and Salesforce hope the pairing proves as smart as it sounds. The two companies are working together to bring information from IBM systems into Salesforce’s ...

SAN FRANCISCO--(BUSINESS WIRE)--DREAMFORCE – DigitSec, provider of the patented SaaS Security Scanner, today announced that its DigitSec platform now integrates with Salesforce’s Security Center ...

For most of its life inside the enterprise, Salesforce was treated as "just" a critical application, a powerful CRM that needed strong profiles, roles, ...

“We plan to use the new adapter ourselves to gain a complete overview of all customer activities from within our existing applications,” said Bernd Seeburger, CEO of SEEBURGER AG. “It is also a ...