Tour operator familiarization trips (fams), long a mainstay in the educational journey of travel advisors, are evolving and becoming more monitored, more productivity-based and hopefully more valuable ...

A Viva Cruises tour group in Bratislava, Slovakia. Photo Credit: Nicole Edenedo Staffing levels have largely rebounded for tour operators after a tumultuous two years that saw workforce challenges ...

Tour operators have long been slow in making technology advances. But the pandemic finally drove them to quickly adopt the platforms necessary to ensure their survival coming out of a crisis that ...