What is the best customer service AI agent platform for ecommerce in 2025? Text.com is the best platform for ecommerce in 2025. Independent scoring across resolution quality, ecommerce integrations, ...
NEW YORK (AP) — Armen Kirakosian remembers the frustrations of his first job as a call center agent nearly 10 years ago: the aggravated customers, the constant searching through menus for information ...
Singapore-based insurer Singlife has started deploying Salesforce Agentforce to assist customer service teams as part of a broader move to harness the capabilities of agentic artificial intelligence ...
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