Google has introduced the ability for AdWords advertisers to target known customers by phone numbers and mailing addresses. This is made possible through AdWords’ Customer Match targeting which, until ...

Your approach to customer service can play a big part in the success of your business. There are plenty of ways to handle customer service, but the strategies behind them can be broadly described as ...

Inefficiencies in customer service offerings cost businesses millions of dollars each year. To improve customer service, companies should monitor regional orders and compare them to those regions’ ...