For more than a year, Alaska’s court system has been designing a pioneering generative AI chatbot termed the Alaska Virtual ...

Explore how Alaska attempts to integrate a chatbot into the courtroom backfired, leading to legal complications and messy ...

State and federal regulators are becoming increasingly concerned about the risks associated with artificial intelligence (AI) ...

Welcome to Tech In Depth, our daily newsletter about the business of tech from Bloomberg’s journalists around the world. Today, Ellen Huet looks at the parallels between the behavior of people who ...

The proposed rules come as Chinese artificial intelligence chatbot startups Minimax and Z.ai have this month filed for Hong ...

The next phase of consumer interaction with AI technology will move far beyond chatbots, according to a panel of AI experts speaking at CES on Monday ahead of its official Jan. 7 kickoff. AI agents, ...

Forbes contributors publish independent expert analyses and insights. Conversational AI is rapidly transforming how we interact with technology, enabling more natural, human-like dialogue with ...

Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you need to know. Barbara is a tech writer specializing in AI and emerging ...

Person of the Year is one of our most enduring franchises. Every year, we aim to name a Person of the Year—the person, group, or concept that had the most influence on the world during the previous 12 ...

Microsoft is making waves in the gaming industry once again with its latest innovation: an AI-powered Xbox chatbot designed to reshape the support experience for gamers. The information came from the ...

From multimodal copilots to autonomous agents, some companies are banking on AI to transform every layer of the customer experience. AI-powered customer interactions are rapidly evolving, with ...

What once seemed like a quirky subplot in a sci-fi movie has become a lived experience for millions. People are forming ...