A MARTÍNEZ, BYLINE: Now, we've all heard that having friends is good for our health, but what if we have a close relationship with a bot? Well, thanks to advances in AI, chatbots can act as ...

Automated internet and social media sites are generating and sharing posts, often spreading information, disinformation and misinformation in hopes of influencing public opinion on behalf of some ...

When bots—automated agents that perform tasks on behalf of humans—become more active in online communities, it has profound effects on how humans interact with each other on those platforms. Bots ...

If you’ve been on the phone with customer service recently, there’s a good chance your first interaction was with a bot, or maybe automated voice, telling you to press some number to get to a menu to ...

Thanks to advances in AI, chatbots can act as personalized therapists, companions, and romantic partners. The apps offering these services have been downloaded millions of times. If these ...